Laifido Store
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πŸ”’ NDPR Compliant

Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, why we collect it, and how we safeguard it β€” in compliance with the Nigeria Data Protection Regulation (NDPR).

01

Introduction

Laifido Store ("we", "us", or "our") operates the affiliate marketing marketplace at laifidostore.com. As the data controller, we are responsible for the personal information you provide when using our platform.

This Privacy Policy applies to all users including vendors, affiliates, and visitors. By using our platform, you consent to the collection and processing of your personal data as described in this policy.

02

Information We Collect

Account & Identity Information
Full name, email address, phone number, password (stored as a bcrypt hash β€” never in plain text), and profile photo.
Business & Financial Information
For vendors: business name, store description, and bank account details for payouts (account number and bank name are encrypted at rest). For affiliates: bank account details for commission payouts.
Transaction Data
Commission records, order references, payment amounts, payout requests, and referral relationship data.
Usage & Affiliate Performance Data
Affiliate link click counts, conversion records, and campaign performance metrics. This data is used to calculate commissions accurately.
Technical & Device Data
IP address, browser type, operating system, and session information β€” collected for security purposes, fraud prevention, and platform stability.
Referral Information
Referral codes used during registration and the referrer-referee relationship for commission attribution.
04

How We Use Your Data

  • To create and maintain your account and verify your identity.
  • To process vendor registration payments and verify successful payment.
  • To calculate, attribute, and process affiliate commissions and vendor payouts.
  • To send transactional emails: purchase receipts, digital product delivery, order confirmations, and payout notifications.
  • To send promotional tips and platform updates (with your consent, and with an opt-out available).
  • To detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service.
  • To improve platform features, performance, and user experience.
  • To comply with legal obligations, including responding to lawful regulatory requests.
05

Payment Processing

⚠️ Laifido Store does not store card numbers or CVV codes. All payment card data is handled exclusively by Paystack's PCI-DSS Level 1 certified infrastructure.

We use Paystack for all payment processing β€” including vendor registration fees, product purchases, and payout disbursement verification. When you enter payment details, you are interacting directly with Paystack's secure systems.

We receive a payment reference and confirmation status from Paystack after successful transactions, but never the underlying card or bank credentials. Please review Paystack's Privacy Policy for more information on how they handle your payment data.

06

Data Storage & Security

All platform data is stored on Supabase, which provides enterprise-grade cloud infrastructure with:

  • Encryption at rest (AES-256) and in transit (TLS 1.2+).
  • Row-level security (RLS) policies ensuring users can only access their own data.
  • Regular automated backups and point-in-time recovery.

Sensitive information such as bank account details is additionally encrypted at the application layer before being stored in the database. We maintain comprehensive audit logs of all administrative actions.

No system is 100% secure. We encourage you to use a strong, unique password and never share your account credentials with anyone.

07

Third-Party Services

We integrate with the following trusted third-party providers. Each maintains industry-standard security certifications and has their own privacy policy which we encourage you to review:

Database, authentication, and real-time data services (SOC 2 Type II certified)
Payment processing for vendor registrations, product sales, and payout initiation (PCI-DSS Level 1 certified)
Transactional email delivery (receipts, delivery links, payout notifications) (SOC 2 Type II certified)
Platform hosting, edge functions, and performance analytics (SOC 2 Type II certified)

We do not sell, trade, or rent your personal information to any third parties for their marketing purposes. All third-party providers are bound by data processing agreements that require them to handle your data in accordance with the NDPR and this Privacy Policy.

08

Cookies & Tracking

We use cookies and similar technologies to maintain your login session, remember your preferences, and ensure the platform functions correctly.

  • Essential cookies: Required for authentication and session management. Cannot be disabled.
  • Affiliate tracking cookies: Used to attribute sales to affiliate links within a session. These are functional and necessary for commission calculation.
  • Analytics: Vercel may collect anonymised usage data for performance monitoring.

You can manage cookie preferences through your browser settings, though disabling essential cookies will prevent you from logging in. We do not use third-party advertising cookies or tracking pixels for behavioural advertising.

09

Data Retention

We retain your personal data for as long as your account is active, or as needed to provide our services. Specifically:

  • Account information is kept for the lifetime of your active account.
  • Transaction and commission records are retained for a minimum of 7 years to comply with Nigerian financial record-keeping obligations.
  • After account deletion, personal identifiers are anonymised; financial records are retained in anonymised form.
  • Audit logs are retained for 2 years for security and fraud investigation purposes.
10

Your Rights Under NDPR

Under the Nigeria Data Protection Regulation, you have the following rights regarding your personal data:

Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Object
Object to certain types of processing, including marketing.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw marketing consent at any time via Notification Settings.

To exercise any of these rights, contact us at privacy@laifidostore.com. We will respond within 30 days.

11

Children's Privacy

Laifido Store is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it. If you believe we have collected data from a minor, please contact us immediately.

12

Cross-Border Data Transfers

Your personal data is primarily stored and processed within Nigeria. However, some of our service providers operate globally. By using our platform, you acknowledge and consent to the transfer of your data to jurisdictions outside Nigeria, including the United States and the European Union, where our cloud infrastructure and email delivery providers are hosted.

All cross-border transfers are protected by appropriate safeguards, including:

  • Standard contractual clauses (SCCs) with all data processors.
  • SOC 2 Type II and PCI-DSS certifications held by our infrastructure partners.
  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256).
  • Row-level security (RLS) policies ensuring data access is restricted to authorised users only.
13

Data Breach Notification

Laifido Store takes data security seriously. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, we will:

  • Notify the Nigeria Data Protection Commission (NDPC) within 72 hours of becoming aware of the breach, where feasible.
  • Notify affected users without undue delay where the breach is likely to result in high risk to their rights and freedoms.
  • Provide clear information about the nature of the breach, the data affected, and the steps we are taking to mitigate harm.
  • Maintain a detailed incident log for regulatory review and continuous improvement of our security posture.
14

Automated Decision-Making

Certain platform functions involve automated processing of your personal data to calculate commissions, determine payout eligibility, and detect fraudulent activity. These decisions are based on objective criteria such as:

  • Verified payment status from Paystack.
  • Order delivery confirmation (for physical products).
  • Click and conversion patterns for fraud detection.
  • Account standing and compliance history.

You have the right to contest any automated decision that significantly affects your legal rights or interests. To request a human review of an automated decision, contact us at support@laifidostore.com.

15

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes via email or a prominent notice on the platform at least 14 days before the changes take effect.

The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

16

Contact & Data Protection Officer

For privacy-related questions, data subject requests, or to reach our Data Protection Officer (DPO), please use the contact details below:

General Support
πŸ“ Gombe, Gombe State, Nigeria
Privacy & Data Requests
Response within 30 days
πŸ“ Gombe, Gombe State, Nigeria
Privacy Policy β€” Laifido Store | Laifido Store